Pieces Desktop Help & Learning
Find setup guidance, troubleshoot the Desktop app, and learn how memory and timeline features work.
Troubleshoot DesktopFix launch, connection, update, and platform-specific issues.
Open guide
Restart and reconnectRestart PiecesOS and Desktop, check updates, and restore the connection.
See common fixes
Set up DesktopWalk through first launch and the core Desktop workflow.
Start onboarding
Use timeline and memoryUnderstand captured context, timeline navigation, and recall.
Learn howQuick fixes
Desktop and PiecesOS won't connect
Restart both apps to restore the connection:
- Click the Pieces icon in your system tray or menu bar and exit PiecesOS.
- Close the Pieces Desktop app completely.
- Reopen Pieces Desktop. It starts PiecesOS automatically.
- If prompted, install any available updates and restart again.
How do I check for updates?
Pieces Desktop updates both apps together. Open the profile menu in Desktop and select Check for Updates, or click the Pieces icon in your system tray and look for an update prompt.
- Open Pieces Desktop.
- Click your profile or username in the top-left corner.
- Select Check for Updates and follow any prompts.
My timeline or memory capture is missing
Long-Term Memory may be paused or the source app may be disabled.
- Open the PiecesOS Quick Menu (system tray or menu bar).
- Confirm Long-Term Memory is enabled under LTM-2 Engine.
- Check Long-Term Memory Access Control to ensure your browser or IDE is allowed.
- New activity typically appears within 1-2 minutes.
Browse Desktop topics
Open the canonical Pieces documentation for each feature or issue.
Still need help?
Try the docs first. If the problem remains, share recent logs when reporting it.
